All Himalayan Treks

Privacy Policy

Privacy Policy of All Himalaya Treks

All Himalayan Treks Pvt. Ltd. | Kathmandu-16, Thamel Marga, Thamel, Bagmati 44600, Nepal | www.allhimalayantreks.com

Last updated: 2026/10/12 // Update by: Er. Hem B Khadka

At All Himalayan Treks, we respect your privacy and take care of the personal information you share with us. This policy explains what we collect, why we collect it, who we share it with, and the choices you have. By using our website or booking our services, you agree to the practices described below.

1. Information We Collect

Personal information. When you contact us, use our website or book a trip, we may collect details that identify you, such as your name, email address, phone number, postal address and payment information.

Log data. Like most websites, we automatically record certain technical information when you visit, including your IP address, browser type, operating system, referring website, the pages you view, and the dates and times of your visits.

Cookies and similar technologies. We may use cookies and similar tools to improve your experience, analyze trends, run the website, understand how visitors move around it and gather general demographic information. You can control cookies through your browser settings.

2. How We Use Your Information

  • To provide our services. We use your information to process bookings, communicate about your reservation, and send confirmations, itineraries and any updates or changes to your trip.

  • To support you. We use it to answer your questions, give customer support and address concerns or complaints.

  • To keep you informed, with your consent. We may send newsletters, special offers, discounts and news about new treks. You can opt out of marketing messages at any time.

  • To improve our website and services. We analyze trends, measure how well our website and services work, and use what we learn to improve what we offer.

  • To meet legal obligations. We may use your information to comply with applicable laws, regulations or legal processes, and to protect our rights, property and safety, and those of others.

3. Who We Share Your Information With

Service providers. We may share your information with trusted third parties who help us run our business and serve you, such as payment processors, customer support platforms, analytics providers and marketing partners. We require these providers to apply appropriate data protection and confidentiality measures.

Legal requirements. We may disclose your information when the law requires it, or when we believe disclosure is necessary to meet a legal obligation, protect our rights, investigate possible violations or protect the safety of our customers.

4. How We Protect Your Information

We use appropriate technical and organizational measures to guard your personal information against unauthorized access, use or disclosure. We follow industry-standard security practices and review and update our safeguards regularly to keep your information secure and confidential.

5. How Long We Keep Your Information

We keep your personal information for as long as we need it for the purposes described in this policy, unless the law requires or permits a longer period. When we no longer need it, we securely delete or anonymize it.

6. Your Rights

You have the right to access, update, correct or delete the personal information we hold about you. To exercise any of these rights, or if you have questions or concerns about your information, please contact us using the details below.

7. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. Please review it occasionally. Updates take effect on the date shown at the top of this page.

8. Contact Us

If you have any questions, comments or concerns about this policy or our privacy practices, please get in touch:

All Himalayan Treks Pvt. Ltd. 

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We're associated with
  • Nepal Government Ministry of Culture, Tourism & Civil Aviation
  • Nepal Tourism Board
  • Trekking Agencies' Association of Nepal
  • Nepal Mountaineering Association